Effective Date: January 1, 2020
Welcome to CanadaHomeownership.com (“we,” “us,” “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.canadahomeownership.com (the “Site”). By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information You Provide
- Contact details: name, email address, mailing address, phone number
- Account credentials: username, password
- Financial details (if you request a paid service): payment card information, billing address
- User-generated content: comments, feedback, form submissions
1.2 Information We Automatically Collect
- Log data: IP address, browser type/version, pages visited, time and date of visits, referral/exit pages
- Device data: hardware model, operating system, device identifiers
- Usage data: search queries, clickstream data, session durations
1.3 Cookies and Tracking Technologies
- Cookies (session cookies, persistent cookies, secure cookies)
- Web beacons, pixels, and similar technologies
- You can manage cookie preferences via your browser settings; however, disabling cookies may limit Site functionality.
2. How We Use Your Information
We use the information we collect in the following ways:
- To provide, maintain, and improve our Site and services.
- To process transactions and send you related information, including purchase confirmations and invoices.
- To respond to your comments, questions, and requests, and to provide customer service.
- To send you technical notices, updates, security alerts, and support and administrative messages.
- To personalize content and tailor the Site to your interests.
- To monitor and analyze usage and trends, and to ensure the security and integrity of the Site.
3. Third-Party Sharing
We do not sell or rent your personal information to third parties. We share information only in the following limited circumstances:
Service Providers
We engage trusted third-party vendors to perform services on our behalf, including payment processing, hosting, data analytics, email delivery, and customer support. These service providers are authorized to use your personal information only as necessary to provide these services to us.
Compliance with Laws
When required by law, legal process, litigation, or enforceable governmental request, we may disclose your information to protect our rights or comply with a judicial proceeding, court order, or legal process.
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the successor entity. We will notify you via email or prominent notice on our Site of any change in ownership or uses of your personal information.
4. Data Security
We implement and maintain robust administrative, technical, and physical safeguards to protect your personal information, including but not limited to:
- Secure Sockets Layer (SSL) encryption for data in transit
- Encrypted storage of sensitive data at rest
- Regular security audits and vulnerability assessments
- Access controls and multi-factor authentication for authorized personnel
- Data backup and disaster recovery protocols
While we strive to use commercially acceptable means to protect your information, no method of transmission or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal, regulatory, tax, or accounting requirements
- Resolve disputes and enforce our agreements
6. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing of your data
- Withdraw consent (where processing is based on consent)
- Lodge a complaint with a supervisory authority
To exercise these rights, please contact us at privacy@canadahomeownership.com. We will respond to your request in accordance with applicable law.
7. Children’s Privacy
Our Site is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.
8. International Transfers
Your information may be processed and stored in Canada and in other countries where our service providers operate. When transferring your data across borders, we rely on contractual safeguards and, where required, applicable legal frameworks to ensure adequate protection.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page with a new “Effective Date.” Your continued use of the Site after any changes signifies your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: privacy@canadahomeownership.com
Thank you for trusting CanadaHomeownership.com with your personal information. We are committed to keeping it safe and secure.
